How to get gas logs to light?
by
Jeannie
+23
We installed ventless gas logs last winter. During the summer we turned the gas off. Now we can get the pilot light on but the gas is not lighting across the logs. What is wrong?
21 answers
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If you have the owners manual it gives you trouble shooting. If not I would call the manufacturer.
Janet Pizaro
on Oct 22, 2015
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Sounds like your thermopile needs cleaned. This is the metal part that the flame from your pilot light hits. Over time, carbon build up will turn it kind of white-looking. A simple fix is to turn off the gas & allow the unit to cool. Then use a dry scotch pad to clean off the build up. It should light after cleaning. If not, the thermopile is probably bad & needs replaced.
Michele
on Oct 22, 2015
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Here's a good link to help understand the process: http://www.stevejenkins.com/blog/2012/10/diy-gas-fireplace-wont-light-how-to-clean-your-thermopile-and-thermocouple/
Michele
on Oct 22, 2015
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Replace the batteries in the striker .
Sandra Woods
on Oct 23, 2015
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My service man told me to buy a can of air like you use to clean your computer and spray it back into the pilot area to get out the dust etc. This usually works quite well.
Nancy Heil
on Oct 23, 2015
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Before lighting ours, I vacuum everything with the upholstery attachment then reassemble the "logs" and it lights fine. I do have to hold the gas button in for a while to "prime it" so to speak.
Julia Nelson
on Oct 23, 2015
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Before we first use ours each fall, my husband takes all the logs out and vacuums and cleans everything. The little holes where the gas come out can get clogged with dust and then the unit won't light.
Rebekka
on Oct 23, 2015
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Are you pushing in the pilot light valve after you turn it to that position before lighting?
David And Gloria
on Oct 23, 2015
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HI -- In most areas, the gas and electric company will come out for free to check your gas lines and pilot lights.
Vel1629730
on Oct 23, 2015
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My husband did not remember to flip a tiny switch to "on" and ended up calling the service man to find out why his remote controller would not light the logs. $85.00 service charge to show him where the switch was. Aaaarghhhh.
Julie Dever
on Oct 23, 2015
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I found two errors I made when trying to relight the fireplace the following year...namely I forgot that I needed to push the two " lighting> buttons at the same tie. Also rhe logs had gotten moved over the summer which made it impossible to make contact with someone t hope this helps
Maureen Egan
on Oct 23, 2015
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Do you need batteries in the fireplace receiver or in the remote control?
Cindy Atkins
on Oct 23, 2015
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Normally, I would say that you have to hold down the button for about a minute in order for the thermalcoupling to heat up. It might need to be replaced. But I would contact the gas company to have them check it out. this is usually free of charge..
Rus1058682
on Oct 23, 2015
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I have had this happen,most often there is a clog, vacuum fireplace area and the logs,attention to the little holes ie flames to be good luck
Marissa Santangelo
on Oct 23, 2015
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Get out your book that came with the unit.
Psellers
on Oct 23, 2015
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We put new batteries in every year ! If not ours will not light .
Sandra Woods
on Oct 23, 2015
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New batteries. When all else fails, check the manual that came with the fireplace logs. There should be a trouble shooting section.
Joan
on Oct 24, 2015
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I turn mine off for the summer also. I also call the gas company in the fall and they come out, inspect and light it for free. No hassle for me.
MP Burgin
on Oct 24, 2015
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call your local gas company to inspect your furnace and your gas logs and to light both for you
Arlis
on Oct 24, 2015
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we shut ours off for the summer, when we get ready to turn it back on, first get he vacuum and vacuum the burner on the top and the pilot. little bugs and or spiders like to make a nest in the pilot part and that can block it. Good Luck
Maryann
on Oct 26, 2015
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I agree with Maryann. We vacuum our burner and usually have some lint that causes it not to light.
Kelly
on Nov 11, 2015
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