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Hometalk is where people share and help with everything home & garden

0
Nora
Nora Blogger Virginia Beach, VA on Feb 22, 2012
Like Clip

Reviewed Schlage

Service: Other
The Schlage door handles we bought several years ago must have been defective because they discolored and pitted with exposure to the elements. Finally called the company, doubting that they'd do anything without registered warranty. THEY WERE GREAT! Best customer service experience I've ever had. I'll continue to purchase Schlage products because they really do stand behind them. Happy day ;)
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4 Comments
  • HandyANDY Home Renovation... Marietta, GA
    It's great to hear you had such a wonderful experience. We have all had those unfortunate experiences with vendors and hearing that Schlage went out of their way to do right by you just goes to show they still are customer focused.
    on Feb 22, 2012 · Like 0
  • Nora Virginia Beach, VA
    Exactly. And that's why I'm talking them up--they deserve it :)
    on Feb 22, 2012 · Like 0
  • HandyANDY Home Renovation... Marietta, GA
    Schlage makes a great lock.....Kwikset is another great product especially their Smartkey locks which allow us to rekey in 15 seconds and they are a high security lock. I use them on all of my rentals and investor properties
    on Feb 23, 2012 · Like 0
  • Bernice H Yakima, WA
    OOhhh I love good customer service stories. thanks!
    on Feb 23, 2012 · Like 0

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