My kenmore elite fridge (5 yrs. old) interior lights wouldn't shut off and melted the housing that holds the 2 bulbs.
It smelled like fire and the side of fridge was very warm. I took out the bulbs and all seems to be ok, but now (6 mos. later) the ice is melting and the shelf between fridge and freezer is super hot!! I took out the bulb in the freezer and it did not help. I turned it off to reboot (if posssible) to no avail. I pulled it out to unplug and it felt like a heater was on. I unplugged it and am wondering what is going on? Possible defect?
I just Googled this, and it sounds like it's not a unique problem. Trying calling this number:
1-800-695-7026
Have your model and serial numbers handy.
Check with Sears on this. There may be a defect or recall on your unit. Make sure you have model and serial number ready. This is found on the inner door area or in the fridge cabinet somewhere.