Removal of a tree and a bad review for a "company" in Hampton Roads

Leslie T
by Leslie T
We had "Ricks Tree Service" come to our door offering to take out a dead tree in our backyard. They agreed to take half payment on the day they took the tree down and the other half at removal.. They came and cut the tree down, partially... there is still a 5 foot stump..and the entire tree is still in our yard.. Its been a week and every day they have an excuse why they cant come back to remove it and finish the job. I now need to hire someone else to come remove the tree and cut the stump down to the ground. Does anyone know a trustworthy company to do this? I am in Hampton, VA. Thanks in advance!
  8 answers
  • Barb Bennett Barb Bennett on Dec 03, 2013
    Angies List
  • Starr Hubbs Starr Hubbs on Dec 03, 2013
    We've had people come to our door that cut trees and looking for work and we have had very good work from them. I ask for references and if they had cut trees around the neighborhood.
  • Jeanette S Jeanette S on Dec 04, 2013
    I am so sorry you got stuck with a back deal. I never hire people who come to my door. I also check references and make sure they have workmens insurance and I NEVER PAY IN FULL UNTIL THE JOB IS COMPLETE. I just cannot afford to pay the medical bills if people get hurt on my property....your homeowner's insurance does not cover workmen getting paid!
  • H.C. Lawn H.C. Lawn on Dec 04, 2013
    Why not timegive them some more
    • See 1 previous
    • Leslie T Leslie T on Dec 06, 2013
      @Dotdirt I agree!
  • Leslie T Leslie T on Dec 04, 2013
    They aren't returning phone calls now, so no more time for them! I called another company out and they are coming tomorrow morning. They require payment AFTER the service is complete.. not prior. Thanks for the advice everyone!
  • sorry about your ordeal! try landscapenetwork, Angie list, or on internet under tree removal. to balance your cost I would get up to ten bids but this would be unfair to contractor so I think you would need to be upfront on what you are doing to see if they are willing to come by and give you a free bid , good luck!!!! and try not work with one or two man show..... normally they under bid to get jobs and end up costing you more at the end ....
  • Cyndi Moore Tippett Cyndi Moore Tippett on Dec 05, 2013
    Our motto has been when the work it finished you get paid. We have been stuck when they get part of the money and won't finish the job. We had a roofer once who left his trailer full of shingles in our yard for over six weeks. Called, Called and finally called the police and they said we could take the trailer and shingles to the dump. Called him one more time and WHA LA , he found a way to get the trailer gone in one hour.
  • Dotdirt Dotdirt on Dec 05, 2013
    I'm a contractor, and on the large jobs that require a materials check, I always have the materials on site, and have my guys put in a full day before I ask for that check. I always make sure that I stay ahead of the customer; meaning, I've done more than they've paid for at any time. I also have plenty of references, and I offer that. I can understand guys walking up to your door, but on a job that doesn't require materials like a tree cutting, why would you pay up front? Unless they were going to sign for the job being paid in stages.