American Home Shield and other home warranty effectiveness questions
According to the source, the American Home Shield lawsuit claims that benefits for covered items, including air conditioning units and various appliances, were denied outright or only partially repaired. The partial repair in this home warranty insurance case can also work to the insurance provider's advantage, it is alleged, given that a partial repair will increase the likelihood of a future breakdown, affording the provider an opportunity to charge an additional fee to complete the repair. http://tinyurl.com/7b7l4qz
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We had AHS for many years in many homes. My children have it on their homes. It is disheartening when in the middle of summer heat you might have to wait for a repair man, nothing breaks down conveniently. It was always my understanding that they would repair things three times before discussing replacing. Over the years they replaced my AC, a heater for my pool, a furnace, and a pool filter, also a well pump. If you ad the cost of these items, it would be well over the cost per year and call outs. Somethings just don't work out for everyone, but they seem to have always been polite and willing to work out the things I needed as best for both. I would trust them and not worry to much about one bad time. You can always check the BBB.