Make sure your contractor has a Certificate of Liability Insurance
Homeowners, beware: nobody should step on your jobsite without a Certificate of Insurance which has been checked and verified! If you are doing business with a service company that will be working on your premises, you should first make certain that the company has sufficient liability insurance. If work will be performed by the company's owner himself, without other employees, a general liability policy is sufficient. However, if the owner has employees that will be working onsite, workers' compensation insurance is required.
The best way to obtain the Certificate is to have the service company's insurance broker forward the Certificate to you. The Certificate should name you, with the jobsite address, as the Certificate Holder and should name you as the "additional insured." This Certificate will give you proof that coverage is valid, as well as provide you with protection for yourself and 3rd parties in the event a 3rd party sues you due to negligence of the contractor. It will also inform you of the amount of insurance coverage provided so you may determine whether or not the coverage is sufficient for your needs. (For more information, contact your insurance broker.)
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Note: In addition to the Certificate of Insurance, homeowners should have a written contract with the contractor which includes "hold harmless" language protecting the homeowner. If a claim is reported and the service company has not provided you (the homeowner) with a Certificate, the claim will go directly against you. If your insurance policy does not cover service companies, the cost of the claim will come directly out of your pocket.
Many companies will ask for some type of deposit amount, but the amount should be fairly ...»
On the other side, a small company or contractor always carries some worry that the homeowner may not pay up. So, imagine the contractor purchases $5,000 in materials and does work for one week and the homeowner decides to not pay, the contractor is the one that loses. Yes, there is a legal process to lien the house and try and collect, but the time and costs involved can exceed the amount owed, so sometimes it is truly lost. It only takes a single bad experience to leave the bad experience in a contractor's mind.
The best way to go about it would be to have a reasonable deposit amount, with the amount and terms listed in a signed contract. On a larger project, the contract should spell out when draws, or intermediate payments, may be collected. This way, both parties are more protected during the process. In our one bad case, we left way too much remaining to the end of the job, and that client happened to be the one to