This customer wanted to put in a bigger cooktop so we went in to expand the cooktop opening. Her goal was to sell the house so she was only interested in making it look attractive.
Unfortunately the original countertop install was anything but. We tried to fix the uneven and gappy backsplash, but couldn't remove it without doing more damage because they used liquid nail (totally unnecessary!) and it would have pulled off all the sheetrock. Long story short : uneven counters, extra seams, wrong sealing .. poor work. And more money spent in the long run.