I'd love to share your thoughts with my readers on daily5REMODEL. Let's try to bridge the communications gap!
Commented on Jan 18, 2012
Wonderful responses. Thanks a bunch, everyone. I've been the client on many remodeling
projects, and I'm inclined to agree with the general consensus that better and clearer communication -- mainly on the part of the remodeling companies -- would make most projects go much more smoothly.
And even when things do go wrong (because they will!), open and honest communication will make homeowners far more understanding and forgiving.
I think it's a cool look, but I prefer the idea of using remnant granite -- pieces that would
otherwise have been tossed -- to cutting granite to achieve that look. We did a fun article about a Minneapolis design/build firm that uses remnant granite every chance it gets, and to really nice effect. Here's a link: http://www.daily5remodel.com/index.php?actio...
Since hometalkers are some of the most honest and ethical people that I have had the pleasure of interacting with on the internet- I need your advice.
There is another remodeling company in our work area spamming our review sites including Google places. We have all positive review expect for a few 1 star reviews that are coming from one of my competitors. Should I ignore them and keep on getting good reviews from real clients and trades? Or should I get a few hometalkers to give us good reviews to counteract the negative reviews that are not real? I would never do this to another company even if I did not like them. It is not the ethical thing to do. Here is our places page for your reference- http://maps.google.com/maps/place?q=sawhorse...
Commented on Jan 04, 2012
I can imagine. @SawHorse, this seems to underscores the dangers of relying on online reviews,
for businesses and consumers alike. They're a wonderful thing, in theory, but can be abused and misinterpreted in many ways. I'm sure other of my readers have faced this also, so how about I ask them in tomorrow's issue how to confront this kind of damage? I think they'll also have good advice to help homeowners avoid being influenced by false reviews. FYI: d5R and Hometalk will be sharing more Q&As, so this could generate a great discussion that is seen by thousands of contractors and homeowners alike.