There is light at the end of the tunnel! This paint will come off and you will be amazed how easily it does come off. I purchased a fabulous product from Home Depot called Citristrip. It can be used indoor and outdoors and has a citrus smell and works amazingly well.

I purchased Citristrip at Home Depot and I was a little skeptical at first but what could it really hurt. The stove looked terrible and any improvement is better then leaving the stove as it.

Along with the Citristrip, I purchased rubber gloves and paper towels to protect my hands. The directions say to apply the gel onto the paint and leave on for at least half an hour up to 24 hours. The formula used to create Citristrip allows the gel to stay wet and active for up the 24 hours and doesn't need to be covered.

I applied the Citristrip to only the top of the range with a paintbrush and waited about 45 min. before trying to remove the paint. A razor blade and razor blade holder worked the best. The paint lifted completely off and didn't harm the range surface.

The seasoned area (umm, burnt area) was more of a challenge. I used the razor blade and a green scratch pad to remove the brown area. I ended up adding additional Citristrip during the scrubbing process and another wait time, but it paid off in the end. All of the paint came off!

I was overjoyed to see the end results. All of the burnt paint is gone!

I decided to leave the bottom part of the range and trim on the top stainless steel for now. After all, it still looks nice.

This goes to show, not all DIY projects turn out fabulous. Sometimes, they turn out bad, very bad. I hope you enjoyed my Stainless Steel DIY Gone Wrong posts and are aware of the complications to painting the stove top.

The cause of the failure was as still undetermined when the HD lad hauled it away for scrap.

The nature of the failure / attempted repair proceeded as follows.

1. control panel dark.

2. initial call to LG support had me do a complete system / reboot/ reset. via timed power down sequence.

3. control panel no longer dark, cycle would initiate but only progress about 2 minutes.

4 second call to LG and they provided the name of two service outfits that would come out and do work. Called both and they said I was out of their service area.

5. third call to LG, asking it we can trouble shoot over the phone, Sorry this is only for registered techs. I reply ...you mean the ones that will not not come to my home.

6. Online research told me that the issue may lie in a faulty control board.

7 find parts supplier online (through sears)

8 order control panel from sears..$173

9 receive plastic control panel cover from sears.

10 call sears parts get RMA to return completely wrong part (i pay a small 7 dollar ship fee)

11 order PCB panel from sears ($153 dollar)...odd that the plastic "dashboard" with zero function cost 20 bucks more. It should be noted that the PCB board has a five year warranty...my machine was 5 years and 2 months old...

12 received and installed new PCB board. NO CHANGE in operation, machine hangs at the exact same step.

13 call to LG service and rep on sunday says that tech dept will call and help me trough additional trouble shooting since no service outfit will come to home. ( i think this is good progress)

14 call from LG a few days later (message left on answering machine)

15 I call back later and am told that I can not speak to directly to tech..ask to speak to a supervisor and same story...the gal that said I could on sunday was wrong. ( supervisor really rude and condescending). Tell supervisor that his actions will determine whether I will ever buy another LG product in my life, and I will pass this info on to all my friends and family. Supervisor say he will track down a service outfit that will come to my home.

16. More online research, determine next probable cause recirc. motor and switch.

17 Order recir motor and switch ( about 60 bucks)

18 receive motor and switch, perform much more invasive install both these parts...same story. week and half pass and LG call and leaves message, say company XXX will service at my location, $90 just to knock on the door, parts and labor for their install would be additional.

19. More online research for next possible cause, main motor assembly

20 order main motor assembly (about 80 bucks)

21. more major invasive surgery like before. Install new like for like motor. reassemble install dishwasher and test. with this test Original Control board goes up in cloud of stinky smoke.

22...regroup and pursue other options.

23. Oder new Maytag Dishwasher with Stainless internals , steam cycle etc.($405)

24 Package up all ordered new part for return / credit less ship at $7

each

25 Receive new DW In less time than any of the other parts orders. FREE in home Deliivery and old Appliance haul off.

( this phase occurs while I am out for a few weeks with herniated disc)

Mostly healed now, installed new Maytag diswasher yesterday....works great.

Final conclusions.

LG customer support varies, from so so to complete disregard for customer.

LG product support not as widespread as for other products.

LG supervisor admits openly that product is only designed to last 5 to 8 years.

LG rating 0 stars

Sears parts sales and support great... aside from first issue with plastic cover....friendly helpful and courteous. RMA and return process simple and easy.

Sears parts Rating 4 1/2 stars

Anyone else treated so poorly form LG?

It is only $.10 per drop so a great way to save money too! No chemicals and works well!