I've never had a reel or seen someone else's that was worth while. don't know if it is just the nature of the beast or what - the weight of the hose - the poor quality of parts in the reel. I gave up on them years ago. With a bit of practice, you can wind your hose quite nicely by hand. I have round, concrete stepping stones that I use as a guide to wind my hose around. Works great.
We use a old metal tire rim bolted onto side of house. Holds lots of hose. Most reels are made of plastic and being left outside in the sun the plastic tends to become brittle and break quite fast. Perhaps you should consider using those new expanding hoses. But if you decide on that, be careful on what one you purchase. They make some high quality ones and some really low cost cheap ones sold on TV infomercials. Pay for the higher quality ones.
Consider a Liberty Garden hose reel sold at Lowe's / Home Depot or on Amazon they even sell one that Rotates 360 degrees called the Navigator.