Ceiling fan

The pull chain that turns off/on the light to my ceiling fan has broken up inside the fan. I have unscrewed the the part where chain went up into but all I see is a clean plastic part that this was screwed to. How do I get up into where I can put a new chain? I'm using the lights by screwing and unscrewing the bulbs as it is turned on at the wall fixture.
  4 answers
Your comment...