I'd get an electrician to look at it. It is after all, an electrical device installed in a piece of furniture. If it's not too old, maybe the dealer you got it from will have a replacement part (i.e. motor). On the other hand, if the recliner is getting old (well that's a relative term) it may be more cost effective to get a new recliner. Weigh the cost of repair over purchasing new before making a decision. Maybe this YouTube video can be of some help. https://www.youtube.com/watch?v=DY-P-nO_wqY
You will have to turn it over and take a good look at all the moving parts you can access. Something may be simply out of joint, as the motor seems to work if you say you turned it on and off.
Do you get any sound from the motor when its plugged in ( hum, buzz )?! Could be the motor is dead. Could be the hand control. Could be the power transformer ( does it have a power on light, is it lit). If you know the maker, see if they have a website and a troubleshooting section.
I seems that something is misaligned, mechanically disconnected, or worn gears. If you know the where the chair was purchased they may be able service it for you or recommend someone. There also are companies that service mobility aids and equipment for the disabled. You should be able to locate one locally.
I agree with William, Burbank IL., below, and have a few more suggestions. First, I'd like to ask what was the chair doing, or having done to it, before it got stuck. For example, were children playing on it? This could be a clue. Second, I'd like to ask about your courage. If you have the courage, then you can turn the chair on its side with the handle up, pull out the staples on the black cloth, and look at the mechanical parts under that dust cover. The levers that are holding the rest open should be like scissors at some point. While wearing a glove, and the chair unplugged, can you pull on the joints of the levers to see if there is any movement at all? Sometimes as a mechanism ages the holes where the levers are connected to each other wear and become elongated, or out-of-round. This would be real bad. Perhaps they just got jammed. With the chair on its side, you can plug the cord back in, and actuate the switch to make it go. Is there a hum from the motor, or a little box somewhere in there? If so, then that's bad too. Turn the switch off and on several times to see if you can jostle loose a stuck mechanism. Maye a drop of oil is need at some joint, like thge Tin Manin the Wizard of OZ. You may decide you'll need professional help. The manufacturer should be able to help you if they're kind enough to do so without trying to sell you a new chair. You'll need to write down the make and model of the chair. Unfortunately, if its one of those made in China, there probably won't be any immediate help for you. If made in America, then there's hope. Any of the electrical components in the chair can usually be replaced, even without the manufacturer's help. If you can isolate the component, then you can read sometimes its information on its housing, look it up on the internet, and buy a replacement. An electrician c-a-n help you but I fear it will cost an arm and a leg. A handyman may be worse, because many will tell you they understand electricity and can do certain things, but they exaggerate. You can call around town and find a shop somewhere that has someone capable. When I'm stuck, I call the little appliance shops that do washers and dryers, and although they may not be able to do it themselves, they may know another shop that does have the capability. Calling around gets a lot done.
Replaced recliner switch
How do I get an elderly person out of a recliner that is fully reclined with the power out
In our area, you can call the fire department for lift assist, they will send over their 2 biggest guys to safely life the person out. Ours does not charge for this service. Then get the chair fixed or replaced.
There's no power on either end. And on one end it's stuck in the up position where I was sitting. It just quit all at once no warning.
I forgot it's a leather sofa that I purchased at Rooms To Go.
The exact same thing happened to mine and it’s from Rooms To Go. Did you get it working and if so how??? What was the problem???
I helped a friend who had such a problem. After some troubleshooting, it turned out that there was a electrical disconnect inside the motor housing. I removed the end cap of the motor by removing about 6 screws and found the disconnect of two single pin flying connectors. Pushed the pins back together and it works now.
This may not be the problem in every case.
I have a corner couch, the lights on the front if it that controls the buttons for up and down is out I can see what to switch it to How do I replace the bulb
My electric recliner was making a clicking sound for a few weeks then my daughter had a sleep over and one child that came to visit was caught jumping all
over the sofa and reclining the sofa in and out now it only makes a loud hmmmmmm sound and won’t move in or out looked at all the electrics and they are all plugged in and the other end of the sofa still works so could it be the motor ??? Any help greatly received
Mine won't go out of the recliner position either. I almost KNOW mine is in the switch. The switch is on each end of the sofa and looks like a round hard piece of plastic. One side is up and the other side is down. Months or weeks after I got it it stopped working and you could slap the switch and it would work again. I live alone and it never gets used and I sort of forgot because it's worked for the last few years. It's 5 years old. My mom stayed over after I had surgery and she kept trying to push the feet down with her feet and I kept telling her she had to stop that or she was going to break it! She wouldn't use the switch but it wouldn't go down no matter how hard she'd push then she'd remember she had to use the button. This morning she woke and it wouldn't go down at all. The button is dead. There is no humming sound or anything. The motor isn't even trying to clothes it. I did get a slight move farther open! I thought maybe she got the mechanics in a bind, I tried to open every "joint" area to make sure it was in a good position to clothes. Nada! Slapping the switch doesn't work anymore. I'm a 56 year old widow. Do you think it would be worth it to pry off the switch? Would it be obvious enough to an untrained ignorant eye if there was a short or wires not connected or is it a complicated wiring system under there? I've don't things like repair a cut wire on a small appliance and installed a thermostat to the wall, but no complicated wiring or even anything as simple as install a light kit or ceiling fan. I think I could. I understand the concept of 3 wires, one being the ground wire and a hot and neutral wire. Green is ground, red is hot and it's black or something like that for the neutral. Or some such colors that's obvious what's what, right? Will the switch be that simple?
When one of my client's recliners acts up, I get on YouTube to watch a few of their videos on that specific brand of chair, and then attempt the repair, unplug the chair first.... https://www.youtube.com/results?search_query=how+to+fix+recliner+chair+mechanism (the bane of the caregiver, recliners)
Check the batteries before you call anybody.
My Recliner Chair Tension Springs and pull handle not working the i am able to fix it myself I got more help from chairsadvisor.com which provide helpful tips on it. I think you can fix your electric recliner sofa DIY. Just following some steps.
My grandson was larking around on one side of the sofa recliner - kept pressing the buttons open and close until the chair was fully extended out - then it wouldn't go back - seemed the power was dead. Checked the fuse and that was fine. Checked the internet and found this thread - got depressed - no way could I tip this sofa on its end. The unit must be about 10 years old so probably no spare parts available and concerned about the cost of an electrician. After reading all this thread, I went back to the sofa and just gave the buttons a hard thump with my fist - hey presto - all working again - phew.
Thanks that just worked for me!
Now I'm scared to recline again 😜