RESTORE DECK NIGHTMARE

$12000
17 Days
Advanced

When in the planning phase of a very large multi deckproject my client and I contact Rust-O-Leumsupport staff in regards to their product Restore. We explained to them that we were going toput their product over another product on one deck and we needed to seal theirproduct on all the decks. The Restoredid not adhere to the other product we were covering and bubbled up even whenwe told them specifically what the other product was. We had to completely re-deck this deck. The Restore support staff also told us touse a water based sealer to seal their product so we started sealing one ofdecks and the sealer had a reaction with the Restore and changed colors. Now we have one deck with very strangelooking colors and 2 decks with no sealer and wood exposed to the elements. Wehave had no further help from the Rust-O-LeumRestore support staff on how to correct the problems. The product is verydifficult to apply and leaves a lot of roller maker regardless of how you applyit. Restore is not a good product togo over other products even when it says it’s ok on the side of theirproduct. Restore is not a good product if you are trying to seal and protectyour wood. The Restore support staffis a complete joke and even after they completely miss guided us on how to usetheir product they will not help us on how to figure out what to do from here. They have just left us hanging with an offerto refund the money for the Restore.One other thing I would like to add is initially they us the bubbling was fromrain 2 weeks after we applied their product because their product takes 30 daysto completely cure before you can get it wet. I just have to ask why they wouldeven sale their product in the Pacific North West… Horrible product!

See youtube video at http://youtu.be/JO_Tth8bUi8
100% 100%
Color changes from the any water based sealer they told us to use. Restore allows water to get to your wood and does not protect your wood from water as you can see from the bubbling pictures.
Color changes from the any water based sealer they told us to use. Restore allows water to get to your wood and does not protect your wood from water as you can see from the bubbling pictures.
CRACKING AND MORE BUBBLING
CRACKING AND MORE BUBBLING
After following the supports staffs specific instructions we have a complete failure and Restore is accepting NO responsibility.
After following the supports staffs specific instructions we have a complete failure and Restore is accepting NO responsibility.
BUBBLING & CRACKING
BUBBLING & CRACKING
Some of the bubble are over a inch tall as seen in this picture. This is a direct result of the support staff misguiding us on how to use their product.
Some of the bubble are over a inch tall as seen in this picture. This is a direct result of the support staff misguiding us on how to use their product.

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2 of 12 comments
  • Terri Huff
    on Apr 27, 2015

    we powerwashed also, just did't like it, and it was hot where the sun hit it

  • Kathy
    on May 6, 2015

    We tried this for our porch. Scraped all of the old paint off, sanded and power washed then let the wood dry for 5 days. Applied according to directions, the porch looked wonderful until winter hit. Now all we have is peeling, peeling and more peeling. For us this was a waste of money. I would love to find something to cover the wood but really not sure what to get. Very frustrating.

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