Asked on Feb 04, 2017

What was your deciding factor when you hired your contractor?

18579179
by 18579179
As contractors ourselves, we are interested to see what some of the deciding factors were for you when you decided on a particular contractor. This could be your roofing, electrical, plumber or flooring contractor or any other home improvement contractor you had hired! Was it their knowledge, availability, etc?
  7 answers
  • Johnchip Johnchip on Feb 05, 2017

    Cost, timeline, seeing previous work.

  • William William on Feb 05, 2017

    I look for local contractors. Reputation and references are a must. Five years ago I needed a new roof. Homeowners Insurance was going to cover it. Did not tell the contractors. I got three estimates. First contractor had a sample board, literature, was a fast talker, and kind of pushy. Quote was just under $6,000. Second contractor had literature but presented himself as a handyman. Quote was $2,500. Third contractor had literature, explained the process, got on the roof and inspected it. Quote was under $4,000. I went with contractor #3. Both #1 and #3 had the same literature, same product, similar warranty. #3 treated me as a person, my roof as his. When he began the job, he also told me he was able to get a deal on better quality roofing material and showed me the paperwork to verify it. In my younger years, I would have done the job myself with a few buddies when I did that kind of work.

    • 18579179 18579179 on Mar 17, 2017

      It sounds like you definitely chose the right person for the job. We agree completely when it comes to talking to our clients in a courteous and professional manner. Customer service is something we take very seriously, here at The Couture Floor Company. Thanks for posting your experience!

  • Dixie Dixie on Feb 05, 2017

    A man was working on a house just down from me and I went inside to see what he was doing. He does work on other houses she rents, so I felt it must be good work. It was and is! I've had him work for me twice since then. I did not check anything except the woman he worked for. She recommended him highly. I trust him enough that I'm not fearful when I leave the house with him and his assistant working. They just installed a new toilet, new counter top with sink and faucet set, and decorations to my dining room wall. Because he's done work for me before, I didn't even ask how much he would charge me because I know his price will be fair. Actually, when he presented the bill, I paid him $50 more because it really wasn't enough for the quality work he does.

    • 18579179 18579179 on Mar 17, 2017

      Wow, thanks so much for posting! Congrats on the great find!

  • Hillela G. Hillela G. on Feb 05, 2017

    Communication is so important to me. Its okay if you're running late, but give me a head's up. Its okay if something ends up being more work than you realized, just talk to me about it as soon as you realize.

    • 18579179 18579179 on Mar 17, 2017

      Hello Hillela G, we couldn't agree with you more on this point! Communication, along with customer service is so important. Thanks so much for your response.

  • Karen Olson Karen Olson on Feb 09, 2017

    References and cost. References most important.

  • Dfm Dfm on Feb 10, 2017

    i live in a small town, if the work is poor/ reputation is bad... and they are generally not in business long. I also believe in communication- if the order of " x" doesn't arrive and it's essential to the job, let me know asap. if it's something i can go get... i'll do it. if an emergency occurs and you need to deal with that...call me. i can reschedule.

  • Elaine Kater Elaine Kater on Feb 10, 2017

    licensed, bonded & insured, with a good reputation