Asked on Sep 28, 2017

Why the new printer printed out is white paper?

Mar28744913Che30537925Sandra Allen


My printer and toner cartridge are both new. Why is it printed out is white paper?

4 answers
  • Cheryi
    on Sep 28, 2017

    If the printer to play a white paper: first check the printer is no problem, if there is no problem, it shows the cartridge in the assembly of a problem.
    Before using the toner cartridge, please shake it 6-8 times, so that the toner loose and evenly distributed, and then pull out the seal, then the powder into the printer.

    • Sharon
      on Sep 28, 2017

      You also have to peel the plastic off the nozzle on many of them, check the directions.
  • Sandra Allen
    on Sep 28, 2017

    Sharon is right. I felt a bit silly trying everything for over a week before I called me daughter only to find I had not done that very thing. We laughed about that for a while!
  • Che30537925
    on Sep 28, 2017

    Could be you did not take seals off cartridges when installed.
  • Mar28744913
    on Sep 28, 2017

    i just had this happen recently too. I updated the print driver and it started printing again.
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