Does anyone have a travertine floor?

Our travertine on our entry level is cracking. The floor on the lower level is fine. And our fake wood floor in the dining area and living room is kinda sagging. I can feel it when we walk. Both of the flooring is just over 2 years old. Should we pull it up and reinforce the sub-floor? Any advice? Thx!

  4 answers
  • Flipturn Flipturn on Oct 12, 2017
    Sounds to me like the flooring underneath the tiles and the laminate was not levelled before the installation.

    Did you do the installation yourself, or did you hire someone do install it?

    Do you know what kind of subfloor is underneath?
    • See 1 previous
    • Karen Karen on Jan 24, 2019

      The travertine sits on the same floor next to the wood. The only reason that is exposed is a piece fell off thanks to my daughters friend.

  • My first thought is who installed the floors? If the sub floor isn't sound than anything that you place on top will fail. If professionally installed, go back to the sales guys and installers, they know better and this was just sloppy work. If you did it yourself, it is now an expensive learning experience. Take up the floors, see if you can salvage and reinstall once a proper sub floor has been installed. So sorry this happened to you!
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    • Ah yes, a basement in California is a rare thing indeed. My parents first house had a partial basement. It sat on an odd lot too. Glad you use your gut when making decisions. They may have been decent folks, maybe just not well educated in home renovation, didn't follow local code or hired unlicensed workers. Whatever the case may be, it sounds like you are now stuck fixing mistakes of others. If you love the house and location, worth repairing if you have the budget to do so. The website will guide you through the hiring process. Since you are in CA here is a link to the Contractors State License Board. It is a wealth of free information, and where you can check the license of any contractor in California, no matter what trade they are in. Need to hire a welder, get their license number (or name) and run it here. Hire a landscaper, run the license.

      Now I will go find you something for the woodpeckers!

  • Eleanor Korf Eleanor Korf on Oct 12, 2017
    In order to have a stable floor there should be a subfloor of 3/4" and on top of that another layer of at least 1/2". The cracking travertine is most likely the result of not a good enough base. You will have to find out what thickness of sub-floor you have and remedy that if that is the problem, which it most likely is. You might be able to salvage the travertine IF you are willing to use it even with the cracks, or possibly by breaking the tiles up and making your floor into a mosiac floor, but only after you have solved your basic problem. The tile backer-board is screwed down before you lay tiles. Most home improvement stores carry tile backer-board of varying thicknesses.
    • See 4 previous
    • Eleanor Korf Eleanor Korf on Jan 25, 2019

      Thank you, I will see if that will work.

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