Barbara Hicks
Barbara Hicks
  • Hometalker
  • Louisville, KY
Asked on Oct 17, 2017

Engineered hardwood floor repair on a house less than 1 year old.

Barbara HicksHillela G.Big lulu


Could the floors be defected?
q engineered hardwood floor repair on a house less than 1 year old
6 answers
  • Janet Pizaro
    on Oct 17, 2017

    The separation could be from improper installation,moisture,etc.I would recommend calling the company if there is still a warranty on the floor installation
  • Oh my goodness! Both the builder and the floor manufacturer are on the hook for this one. Hire an attorney unless you want to try and do the battle yourself. Pull out your purchase papers and look for your warranties and start there. Good luck.
  • Ken
    on Oct 17, 2017

    Hope you know who the manufacturer is because nearly all of them have long warranties on the finish.
  • Big lulu
    on Oct 17, 2017

    That's really strange. Where in your house is this area? Near water?
  • Hillela G.
    on Oct 18, 2017

    Oh no! I think that the installer should be held on the line for this :(
  • Barbara Hicks
    on Oct 18, 2017

    No we are not near the water. The main problem is the finish coming off. We even wear bedroom slippers in the house, never our regular shoes. We keep our dog's nails cut and dremeled, his nails never touch the floors. Is anyone in the business of selling engendered hardwood floors? Our manufacturer is Shaw Floors.
    Thank you
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