Looking for a licensed floor inspector

I've had new flooring installed which I'm sure is not up to code and dangerous. I need to have it inspected soon so I can have it re-installed and made safe. Thank you.
This portion in the hallway sinks when trodden on and the transition strip is so high I keep tripping on it....this is nothing compared to the 1 1/2" high transition from the bathroom to the hall, and numerous more sinking areas and problems.
  6 answers
  • Linda Sikut Linda Sikut on Feb 06, 2018

    Hi Lesley,

    Your local government (village, town, county - who ever has the code rules) should be able to help you. If you suspect that your contractor used methods that are not up to code I would first call that person and ask if they read the local code before they did the installation. It's possible they had to also get a permit to do the job. If you don't get results from the contractor or you still think it's not up to code, look for the Building Inspector Department for your local government. Just ask them to come and look. If they have the code, they are supposed to inspect it anyway - usually. Some contractors may have a "generic permit" that allows them to do these jobs but that doesn't mean they always do them right. Wishing you the best.

  • Cindy Hagemann Cindy Hagemann on Feb 06, 2018

    If your home is older, the floors could be slanted or you could have some foundation issues. Contact your city or county and ask for a reputable building contractor to call and have it looked at.

  • 17335038 17335038 on Feb 07, 2018

    I agree that the transition piece shown in the picture is too high, and is a tripping hazard. It does not even look to me to be the correct design but I am also wondering why there is a transition piece there in the first place, as the flooring on either side is the same......

    However, the point is that the installation was not done correctly, which has created an unsafe situation in your home.

    Perhaps if you contacted the nearest Legal Aid office in your area, they would be able to advise you as to what steps you could take to get the situation righted.

  • 2dogal 2dogal on Feb 07, 2018

    I'm wondering if the subflooring isn't the problem of the sinking floor rather than the instillation? If this is a floating floor, that may be the issue.

    As far as the transition strip - yes, that's wrong.

    • Lesley Hawthorne Lesley Hawthorne on Feb 11, 2018

      Thank you for your input...Wish it was that simp. The previous flooring was installed perfectly with no problems this one the installer used shims in one place, didn't reduce the height as necessary so after shims there's no support and it sags. The shims brought the floor up over an inch at that point which led to a 1 1/2" drop down at the bathroom entrance where they just put two thick pieces of transition over it making it higher...the porcelain kitchen tile was laid with no cement base underneath which I've been informed will lead the the grout breaking up and the tiles popping up and breaking....this is only three of the problems with the floor. I appreciate your recommendation and will contact the County/City authorities. Have wonderful day.

  • William William on Feb 07, 2018

    You can call the building department in the village hall and have them come out or another flooring installation company can check it out. Could be there is some subflooring or floor joist issues that should have been addressed before the new flooring installed. The transition piece is not the proper kind so I will assume the floor installation is not right also.

  • MelMel MelMel on Feb 07, 2018

    My County has a Regulation/Licensing Dept so that licensing can be checked for any company. My community requires licensed & insured contractors, esp for electrical or plumbing. Do before you hire. Don't go w/ cheapest price & quick starts. Others have given you excellent advice. Put your tax dollar to use. Get it inspected. Definitely file a business complaint about the work. If you do not get the correct response, contact legal aid.