Looking for a licensed floor inspector
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Hi Lesley,
Your local government (village, town, county - who ever has the code rules) should be able to help you. If you suspect that your contractor used methods that are not up to code I would first call that person and ask if they read the local code before they did the installation. It's possible they had to also get a permit to do the job. If you don't get results from the contractor or you still think it's not up to code, look for the Building Inspector Department for your local government. Just ask them to come and look. If they have the code, they are supposed to inspect it anyway - usually. Some contractors may have a "generic permit" that allows them to do these jobs but that doesn't mean they always do them right. Wishing you the best.
If your home is older, the floors could be slanted or you could have some foundation issues. Contact your city or county and ask for a reputable building contractor to call and have it looked at.
I agree that the transition piece shown in the picture is too high, and is a tripping hazard. It does not even look to me to be the correct design but I am also wondering why there is a transition piece there in the first place, as the flooring on either side is the same......
However, the point is that the installation was not done correctly, which has created an unsafe situation in your home.
Perhaps if you contacted the nearest Legal Aid office in your area, they would be able to advise you as to what steps you could take to get the situation righted.
I'm wondering if the subflooring isn't the problem of the sinking floor rather than the instillation? If this is a floating floor, that may be the issue.
As far as the transition strip - yes, that's wrong.
You can call the building department in the village hall and have them come out or another flooring installation company can check it out. Could be there is some subflooring or floor joist issues that should have been addressed before the new flooring installed. The transition piece is not the proper kind so I will assume the floor installation is not right also.
My County has a Regulation/Licensing Dept so that licensing can be checked for any company. My community requires licensed & insured contractors, esp for electrical or plumbing. Do before you hire. Don't go w/ cheapest price & quick starts. Others have given you excellent advice. Put your tax dollar to use. Get it inspected. Definitely file a business complaint about the work. If you do not get the correct response, contact legal aid.