New grout color is running, pkg said no sealant. Company sent a sealan
+1
The grout color is still running and the sealant is flaking off. Now what?
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☹️ I would ask for my money back, remove the grout, and put in a different product.
Call the manufacturer
Call the company and tell them the problem, they should stand behind their products and help you solve the problem to your satisfaction or give you your money back.
Get back on to the Company and complain that it is not fit for purpose!