What is correct way to install granite shelves in a soap dish?

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My contractor used glue and grout to install granite shelves in a granite built-in granite
unit in my bathroom tiled wall. The unit is rectangular and has three shelves. The bottom shelf is slanted downward a little do that my shampoo bottle slants down too. The bottom self slipped downward. It is not level. There are no anchors

q what is correct way to install granite shelves in a soap dish
The bottles on bottles m shelf slant forward a bit. Should I ask contractor to level this shelf, and what about no anchors to hold up shelf? It is granite.
  4 answers
  • Emily Emily on Feb 26, 2018
    that is evidently an error in the installation of the niche. Why make a shelf that can't hold anything? The contractor should remedy this or perhaps a wire shelf could be installed here to hold the bottles. You should not have to make the correction.

    • Nan4219973 Nan4219973 on Feb 27, 2018
      Yes, agree. He will respond. I will work with him to resolve the issue. I have no clue as to why he thought grout would hold up a heavy, granite self!
  • Nancy Turner Nancy Turner on Feb 26, 2018
    I would talk to the contractor. He did the job and it didn't last, so he should fix it so that it doesn't slant down and the job is done right. He should have some kind of guarantee that goes along with his work.
    • Nan4219973 Nan4219973 on Feb 27, 2018
      Yes, I will talk with him, and hope he will work out a good solution to anchor that shelf Plus the other two shelves above it. The whole inset is granite. Why he thought grout was the only material to hold up a granite shelf is beyond me. I was ill when he installed it, so I didn’t check on him when he installed it. I learned a lesson. And he is to remodel my kitchen? I am having second thoughts about that.
  • William William on Feb 27, 2018
    Hopefully he used a two part epoxy to mount the shelves. I agree, you should have him correct the slant. There should some form of warranty for his work.
  • M. M.. M. M.. on Mar 01, 2018
    If you're only using the shelves for a few things, they might be strong enough, but ask him what he used and how long he's going to guarantee it for you, or will he use something stronger to re-do the upper while he's fixing the bottom shelf.
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