Asked on Apr 1, 2018

Washing machine question



Washing machine dispensing fabric softener around the top of the drum not in the drum. Any suggestions?

5 answers
  • Johnavallance82
    on Apr 1, 2018

    Put it in your wash powder drawer instead.
  • Linda Sikut
    Linda Sikut
    on Apr 1, 2018

    Hi Katstone,
    It sounds like a part came loose or came off inside where the dispenser goes into the drum. See if you can find it and repair it. If not, then I'd suggest calling an appliance repair company. Wishing you the best.
  • Sharon
    on Apr 1, 2018

    Might be clogged, pour some really hot water in it a few times.
  • Betsy
    on Apr 1, 2018

    I bought one of those balls that distribute the softener in the rinse cycle. It's been working great for over 25 years! I got it at Walmart for a couple of dollars. It's a Downy Washer Fabric Softener Dispenser Ball.
  • Cindy
    on Apr 2, 2018

    I think your softner dispenser might be plugged. I agree with Sharon who says to pour very hot water thru it. I have also used the Downy Ball and it worked well.
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