How do I get the lint screen in my clothes dryer to collect the lint?

Check the vent hose in the back. It may need to be cleaned. Also check the outside vent cap so the flapper is openong and closing. Lint does build up on the flapper.

I never heard of that, I suggest you call the manufacturer . Something is wrong.

Hi Beth that sounds like you may need to get some professional advice. Here's a tutorial on how to thoroughly clean your dryer that may help: https://housewifehowtos.com/clean/clean-your-clothes-dryer-for-faster-drying/

Are you using fabric softener? it's residue is making it stick it coats everything,it will also be inside dryer filter area,dryer vent and exhaust. Need to wipe with Dawn dish soap & hot water and clean out exhaust vent too. then don't use fabric softener use woolies felted dryer balls stops static from lanolin on wool and if you want scented put real pure essential oil on dryer ball wipe down inside of dryer every 3 mos. with vinegar water solution help with static and run white vinegar thru wash rinse cycle it is natural water softener it will help soften clothes. dryer lint build up is one of main reason for home fires.

When I had damp lint around the door, it needed a new gasket.