How do I know what’s going on with my freezer?

Go to the manufacturers website and look up your model.

http://www.appliancehelponline.com/westinghouse.html

https://removeandreplace.com/2016/07/15/refrigerator-error-codes-all-major-fridge-brands-all-fault-codes/

Pull out your owners manual and look it up.

Call repair man.

Call Westinghouse with your make and model numbers. They have technicians standing by to help you.

Sometimes due to extreme differences in humidity in the air, or changes in the weather, such as temperature dropping suddenly, the sensors in these freezers (or fridges) can ' get confused' and then don't work properly.

What is the outside temperature where you live? Is it dry or humid in your home? Is there a forced air furnace heating vent near the freezer?

Are there any particular times of the day, or when certain activities are going on in the home, that you notice the freezer is acting up like this?

Check around the back and in any semi open areas (panels etc.) to make sure that it is still dry, and not building up ice anywhere.