How can I fix messy caulk job?

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I had a corner on my vinyl siding replaced. Let's just say a middle of the night trip to the hospital ended up with a dented corner and dented car. We had a hairline crack in one piece of siding. Today I noticed that the workers had caulked it and caulked over a nail, but the job was really bad-uneven and too thick. As the vinyl siding is fragile, I would appreciate any ideas on how to fix this mess without damaging the siding. The guys did a great job on the siding, but not so hot on the caulking.

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