How we can choose good window installation companies?

Philhume
by Philhume

Hi, I am living with my family in Toronto. After a lot of discussions with my wife, we have ended up on single-hung windows in the kitchen because with only one movable sash there is less opportunity for air infiltration as the window ages. Recently, when I was browsing a window review site, I came across Canadian choice windows reviews. They have good reviews and high ratings too. Does anyone know about this window installation company? Which one is suitable for the kitchen, single-hung windows or double-hung windows? Please share your feedback.


  9 answers
  • I'm not from Canada, but may want to check with your local Better Business Bureau to find a reputable contractor.

  • I would ask friends/neighbors that have gotten new windows. Or, the BBB. I'd meet with a few and get estimates.

  • Tinyshoes Tinyshoes on Dec 14, 2019

    Phil...We checked with family and friends as well and also looked at ratings for companies.

  • William William on Dec 14, 2019

    Don't know the company. Live in the U.S. i really don't trust reviews much. Check the BBB for reviews and rating. Get at least three estimates. Ask for location of jobs they have done. Investigate the jobs. Don't always go for the lowest bid. When I was a homebuilder my crew and I always installed double hung windows in new homes. When i got into remodeling we always installed double hung replacement windows. The benefit of opening either the bottom or top sash was a plus. Would create a cross draft during warm weather months. New technology has made windows more efficient and they don't degrade as they age. Also the installation is different than from several decades age.

  • Mogie Mogie on Dec 14, 2019

    Angie's list it.

  • C. D. Scallan C. D. Scallan on Dec 14, 2019

    I don't know about the region you live in, but there may also be building code requirements you must meet. There are minimum requirements where we live. I only know that because my husband is a glaser.

  • Cindy Cindy on Dec 14, 2019

    Hi Phil. I'm Cindy. I would go to the company web site. If previous customers were unhappy with their work, that is where they would post it.

  • Kmdreamer Kmdreamer on Dec 18, 2019

    You want double hung 2 pain with low e glass insulated frames with tilt in option for cleaning also ask for mid way locks so you could lock window 2 inches open and no one could lift it if you get all those features you should get a good window also check for a warranty.you don’t need all those big name window places.

    • Em Em on Dec 20, 2019

      Most people like the double hung but the window locks are a bit of a joke. A pry bar will snap them in no time if someone wanted in bad enough. What does matter is the quality and construction of the window. Check BBB and look up ratings online from real customers that had them installed. Some of the local installers have better prices because they use cheaper grade windows. It is a large investment so often a larger name company installs better, longer lasting windows. The E-glass feature does not last a live time. It dissipates over time.

  • Tinyshoes Tinyshoes on Dec 18, 2019

    Phil....We had windows changed a number of years ago and thought we had a good company. Through the years we have lost the vac between the windows and our warranty included replacement window part with free delivery and installation. Well....I called about a lower section in dining room and received info that the company that made the windows had gone out of business so now we just get the pane, have to drive about 60 miles one way to pick it up and install ourselves or they will come and do for nearly $200. We now have 2 that we need to have fixed. Very disappointed that the company didn't offer something better than this! Just talk it out before making a final decision!