by Sally
Asked on Feb 18, 2020
How can I repair a soft close cabinet door?
+6
Answered
I'm having trouble installing a pull out trash/recycling bin in a base kitchen cabinet. The one soft close slide doesn't activate. Does anyone a suggestion ? It's a rev a shelf and the slide says royal hardware. Can you help ?
Your comment...
Suggested Project Book
https://www.royalhardware.com/
https://www.youtube.com/watch?v=Jhgwx5zhbfg
Hello. I called Reva shelf about faulty hardware and they sent me free replacement hardware. Hope this helps.
Hi Sally, its sounds like it may be defective. Have you tried contacting the manufacturer?
Hi Sally,
Take it back to where you bought it from and they should replace it for you.
Good luck!
Give the company a call and tell them the part is not working, they can help you trroubleshoot the problem or replace it.
Oh yes....call Rev a shelf directly! Inner cabinetry hardware is too expensive for things not to work right! Fight for a brand new one or money back.
I agree with all the recommended calls. You don't want to void the warranty, also.
I am sure Rev-a-shelf has a technical support service, I would give them a call. Customer Service Hours: Monday - Friday: 8am - 5pm EST. Phone: Local: (502) 499-5835. Toll Free: (800) 626-1126.
First you will need to check if cabinet is still on the track ...That is usually a case. If it is and mechanism is not working anymore you will need to replace it