Surface scratch only. Does not penetrate wood.
Hedi: Oh my! I'm sorry this happened. You may want to strip and refinish.
Wondering if you can sand it very lightly and gently with a extra fine sandpaper and then use a bit of stain and poly over the finish. You would have to choose a poly sheen that matched--gloss, flat, matte?
Try 'Restor- a- finish' by Howard products- It was miraculous on some surface issues I had...
If it's not deep, you may want to try wet-sanding it with a fine grit sandpaper.
try buffing it out and using a sealer for bamboo floors
Possibly more information than you’ve asked for, but problems rarely stop for the life of any floor.
Thanks everyone. Not sure what I will try first but appreciate your help!
You may be able to hide it with a repair kit. Check with the manufacturer to see if it is still under warranty and if they have repair kits that match. Good luck and stay safe!
Try a Sharpie pen to colour it out! If all else fails make a feature of it using the Sharpie pens ( follow the design around with black marker) and maybe add a bit more to complete a design.
Try rubbing the meat of a walnut. If that doesn't work, try Old English scratch cover in light.
I would use old english scratch cover. Or Formbys or Howards surface restorer.
Get a almond stick available at most hardware stores. Just rub it on snd sort of polish it..trust me it works