Need repair of an Ello Furniture Curtain Call wall unit.

Question

Unit has electric doors, and is a very large piece. The doors now suddenly come to rest in a mis-aligned position. Ello went out of business two years ago. They used a network of installers to set up their units. I need such an agent, near to New York City, ideally in Nassau County.A service manual for the Curtain Call unit would be great, too. Then I could make the adjustment myself. Any owner of a Curtain Call might have such a manual. If you want to see what a unit looks like, visit http://www.ellofurniture.com/
The web site is still up, although they are out of busines. I sent an email but got no response.

Woodbridge Environmental Tiptophouse.com · Answer

Have you tried any of the larger high end furniture stores in the area? I doubt it is to hard to fix, but as you said, not much information on this unit.  I did find a company in PA that services furniture and lists Ello as one of the products they sell. Email is service@chianelli.com Hope that helps you.  perhaps someone else has an idea on how to fix this issue.

Jim Gheida · Answer

I have the assembly instructions for a Curtain Call unit that I purchased in '97 if you're still interested.  I'm looking for replacement belts (used to move the doors) for this same unit.  Any ideas where I can find that?

Ray · Answer

i hope you have resolved all your issues with your unit because my unit doors just started acting up. Can you please forward any info for replacements belts to zellars@me.com thanks

Patricia Brining · Answer

check on you tube!

Jesse · Answer

I have the manuals and assembly directions. Did anyone find a list of installers they used? I called tried the number of the installer who did ours and that umber is also disconnected.

Barb in Texas · Answer

I have a wall unit in a pickled finish that needs repairs due to being moved a few times.  Minor ones, just cosmetic.  Or, I'd be willing to sell for the right price, since I really don't have room for the piece in my new home.

Barb in Texas · Answer

I have a wall unit in a pickled finish that needs repairs due to being moved a few times.  Minor ones, just cosmetic.  Or, I'd be willing to sell for the right price, since I really don't have room for the piece in my new home.

Cyn369945 · Answer

I have a unit labeled 'La Cage' #346 Vitrine Unit' that I need to have dissembled.  Does anyone know of installers in the Chicago area?  The style # LC-16-3743.

Rcp246326 · Answer

I've had the silver and black Ello unit for many years. The motor that opens and closes the doors gave out. The remote still activates the switch, but the motor is dead. I can't find any installers to help replace motor. Does anyone know of Ello knowledgeable shops in Chicago area, or anything about the name/model on the motor? Help much appreciated. Please reply to rcpetri@aol.com if have any information at all. Thanks

David · Answer

I started looking for a repair facility a few years back, and did not succeed. If all else fails, you can loosen the set screw on the rotator gear (it's the small wheel at the upper left which moves the rubber belt). Once that set screw is loosened, you can open and close the doors manually. It's not as cool as auto doors, but it makes the unit useable.

Jane · Answer

I have an ello buffet in taupe #V Titanium Glass. The glass is slipping from the board it is attached to and so my doors are out of alignment. I took it in to a glass business and they would like to color of paint used on the glass. Does anyone know where I can find this information? Jane

Idofurniture · Answer

Does anyone have dimensions on this

David Wilson · Answer

Not sure this is still active but worth a try. I have a similar unit with the doors getting hung up. There's a hard notched rubber chain on mine which is stripped which I think is causing my problem. Anyone figure out where to get parts.

Roslyn Ellis · Answer

I Have the same problem with the Ello curtain call unit. Does any one have a manual.

Jim Gheida · Answer

If you send me your e-mail address I can send you a scanned version.

Jim Gheida · Answer

Roslyn - let me know your e-mail address and I'll send you an electronic version of the manual. Regards, Jim Gheida

Michael D Opdahl · Answer

Hi Jim, if you could please email me a copy too that would be great. partnerstrusaf at gmail dot com. I have a working one of these that I just acquired--if anyone needs part #s or ?? I have the motor out of the piece.

Michael D Opdahl · Answer

Sorry, partnerstrustaf at gmail dot com

Jim Gheida · Answer

Jim Gheida · Answer

I just e-mailed the instructions to you. Regards, Jim

Jim Gheida · Answer

I got a delivery failure on that e-mail address above.

Shelly · Answer

Hi Jim. Could you send me a copy as well? shelly.mattson@aol.com.

Dayna · Answer

Is anyone interested in selling their motor and remote for the curtain call unit?

Peter · Answer

Does anyone know where to get the same replacement hinges for Ello cabinet doors? They are different from the ones typically available at Home Depot, Lowe's etc. I need one. Thank you.

Lin · Answer

I’m in need of the Ello Curtain Call manual. Can you please email it to me. I’m moving and need to disassemble it.

Austine Ellis · Answer

Can you help me with my Ello? Do you still have the manual? Please send to. Ellisstation@att.net. Thanks

Eric · Answer

have the same problem with a friends unit. It is a broken plastic coupling between motor and gearbox. Having problems finding one.

Laura · Answer

Can’t answer this; however I have the entertainment center that probably came before, as it closes manually. It’s a beautiful piece in titanium, mirrors & glass. Unfortunately movers made a few scratches on one side when assembling, and we’ve had in storage ever since. Does anyone know of someone who could help repair and/or the best options for selling? Also, we have the curved vitrine in brass, but don’t have any other brass in our home. How could we refinish/paint in a nickel or black finish? Many thanks!

Mogie · Answer

Even if the main company went out of business someone has to service their products. Goggle it and see what you can find.

Need repair of an Ello Furniture Curtain Call wall unit.

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Need repair of an Ello Furniture Curtain Call wall unit.

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