Storm Damage? Here are 10 guidelines to hire a contractor after a natural disaster.


Millions of people have been affected by Hurricane Sandy over the past few days. Our hearts and thoughts go out to everyone in the wake of the storm. If you did suffer storm damage, you will need to address the situation quickly. However, please use caution and avoid any hasty decisions that could result in becoming "burned" by a bad contractor. Here are a few tips on how to proceed:
1. Contact your insurance company and consult with them and your adjustor regarding your claim and the process to get started with repairs.
2. Beware of door to door salesmen. This may be a generalization, but it's likely that if you did not make the initial contact with a contractor, you are more inclined to run across an illegitimate company. This is especially true after a storm, when regions can see an influx of out of town contractors.
3. Inquire if your state, city, or municipality requires a contractor license, or a business license. Holding a license such as this proves the legitimacy of the business. You can ask a contractor anytime if they have a license, and also to provide the documentation. If they cannot provide a legitemate document, do not hire them.
4. Always make sure contractors are fully insured with general liability and workman's compensation insurance. Don't just ask... obtain a current copy of the insurance certificates prior to any work being started!!!
5. Don't sign any contracts or hand over money "on the spot". Always take the time to perform due diligence and research the proposals you have collected. Adherence to the old saying "if it's too good to be true, then it probably is" will help avoid entering into a bad deal.
6. If you feel too much pressure, close the door or walk away. High pressure sales situations may result in bad outcomes for consumers, especially if it involves handing over money to a bad contractor. The best approach is being proactive. Know what questions you want to ask, and when to say NO. If necessary, invite a relative or trusted friend to be present when entertaining a sales presentation.
7. Always ask for 3 references. The contractor should always be able to provide references, and make sure they are local and apply to the same type of work you are seeking to have done.
8. Always avoid verbal agreements. Any proposal or contracts should be presented in writing on identifying letterhead, and should have a clearly defined scope of work.
9. Check with your local BBB to ensure the company has a good track record of satisfied customers. Check their cerdentials online as well, i.e. Angie's List, etc.
10. Never pay in full for work that has not been performed. While deposits are customary on most projects, paying over 25% down should be considered risky. Also, some states DO regulate deposits for construction, and impose a cap.
Before you remove or alter the damage, document it with photos and contact your insurance carrier.

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2 of 6 comments
  • Amanda Archer
    on Apr 26, 2014

    Much obliged for this post Hamtil, it has helped to make ato-do list. Also I think we should askour insurer to check for insurance related to storm resistant installations. These alpha windows and doors protect yourhome and family from strong winds and flying debris. And being insured, they really help youmonetarily.For more information, please visit-http://www.alphaimpactwindows.com/

  • Kerry Schupp
    on May 7, 2015

    The first person I will call is of course an insurance company as every homeowner's policy covers hurricane or wind insurance. I would prefer to hire a public adjuster like from ISA Claims to get maximum claim settlement value of the loss. http://isaclaims.com/

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