Asked on Jan 29, 2013
Just can't figure it out. This is the 2nd new wall to wall carpet to "wrinkle".
We bought a manufactured house, and had it set on a full basement about 15 yrs. ago, now. The original carpeting had a major wrinkle, right down the middle, within the first four years. It was not of very good quality, even though we upgraded, and took the best they offered. No big deal! The next wall-to-wall we purchased from a retail carpet store, and had it installed. It was their best quality, and it did the same thing. It was still under warranty, so they came back, and stretched it even further. Guess what? It's worse, and there are, now, several more "wrinkles"! If there was moisture getting trapped, coming from our basement, that might explain it, but there isn't. The 2nd rug was professionally cleaned, only once, and I made sure the carpet cleaning professional knew to be extra cautious about pulling excess moisture out, in the process. The rug looked great. Within a year, it started happening, again. We are baffled!