A plumbing question

I'm not sure I should even post this here but I thought someone with plumbing knowledge could help. My son bought an older home last December and both toilets recently became so sluggish, even to the point of pouring water out the back of one. My husband said it sounded like the sewer was plugged and it all needed to be rotor rooted from the house all the way out to the road where the main sewer line is. My son has a years home warranty insurance and they sent a plumber out to look. He told my son he ran a rooter out a little way but didn't get much out and that my son would probably just need new commodes to really fix the problem. My son is not the 'common sense' type of guy and believed the man. And the plumber may be right but the toilets don't look very old! The house was remodeled in the past 10 yrs and the toilets seems about that age. I'm wondering if the man didn't want to do the full job or maybe the home warranty insurance told him to just 'fix' it for now or what.... Does anyone know if toilets could cause such a problem? Thank you very much in advance.

  12 answers
  • Laura Laura on Apr 10, 2018
    Could be a busted tile out by the road. Your sewer lines probably run into an older tile connector system. these collapse over time and heavy vehicles running over the dirt over them. Read your warranty to see if this would be covered. Also ask neighbors if previous owner had issues. Could be a hidden flaw they should have revealed

  • MacH MacH on Apr 10, 2018
    Sounds like someone put something down the toilet years ago and it is still working it's way to the main sewer. Another idea... The house I grew up in was built in late '49 or early 1950. Our sewer became really sluggish in the early 1970's. My dad had the sewer "rotor rooted" but it did not help. The plumber could not figure out the problem, so my dad said dig up the line.... When they did, instead of the metal line, they found a CARDBOARD line, coated in "tar" that had finally collapsed. STRANGE BUT TRUE!

    • Deb K Deb K on Oct 11, 2021

      Hi McH, I worked in drainage for 21 years, that pipe was called "No Corrode", and back in the 40's 50's they thought it was the best thing going LOL!! Our City is still dealing with those collapsed pipes!

  • Nancy Turner Nancy Turner on Apr 10, 2018
    We thought the one in my son's bathroom wasn't that old, until we looked inside of it and tried to get a kit with new innards to stop it from running all the time. They didn't even make them anymore it was so old and had no choice except to replace it with new.

  • Barb Adams Barb Adams on Apr 10, 2018
    Did the plumber run a camera through the pipes to the street? That's really the only way to see condition of sewer line without digging the whole thing up. Toilets can be had pretty cheaply and you may wish to try that but it sounds like a clog to me or a collapsed line. Good Luck!

  • Sharon Sharon on Apr 10, 2018
    Sounds like BS to me, I would hire someone who will put a camera down the sewer line, and route out the main trap all the way to the street. Then in our town, they are always being called out to my old neighborhood to clean out the main sewer..... and do you know what mainly clogs it besides tree roots..... powered laundry detergent, gobs of white gunk. I quit using the stuff after I saw that. The apartment building I managed had constant problems due to the redwood tree roots on both sides of the building, large balls of roots pulled out.
    If you want, I would get some Roebic Root Killer to put down the toilet if you think it could be roots. And I put the Roebic drain cleaner down my toilet a couple times a year when it gets sluggish. But get the whole thing snaked out to the street, and call the city to clean out their portion.

  • Sandy Sandy on Apr 10, 2018
    If its in the lines (from the house to the street) ask the city what they can suggest if the plumber did his thing sounds like he did not want to get involved. Out the back means what? Could be roots. I have a home warranty and I am still waiting 4 weeks for them to fix my gas oven.
    Good luck would like to know the outcome...

  • Pat Pat on Apr 10, 2018
    We were always renting a "snake" when our sewer lines plugged up. The rental guy said to pour cloryx bleach down the drains every month or so. Worked for us. We do not have tree roots however, just the usual hair, soap and etc.

  • Paula Paula on Apr 10, 2018
    Thank you everyone! I'll pass these messages on to my son. Sandy, I'll post another answer if we can figure out what needs (if anything) to be done. (I also thought it sounded like the plumber didn't want to get involved)

  • William William on Apr 10, 2018
    It's a line of B.S. I can see one toilet needing replacing, but two at the same time. H*ll no. Seems like a sewer main may be partially clogged to me. That plumber was paid by the insurer. And it probably was not much. You can have the city come out and check it out. Or you can rent out a drain snake and take care of it yourself.

  • KEVIN KEVIN on Dec 07, 2020

    do The sinks ever cause the same problem? Sounds like the line to the main line is partially plugged

    does he have a septic tank or city sewer? Septic tank may not be draining appropriately. Someone could have driven across lateral lines (drain lines) and broken them.

  • Agnes Chrzanowska Agnes Chrzanowska on Feb 28, 2021

    You should probably get it replaced

  • Deb K Deb K on Oct 11, 2021

    Hello, toilets are very simple, it's not hard tp remove it and give it a thorough inspection (and cleaning) just remember to replace the wax seal with a new one before you put it back on. It sounds to me like a blockage in the lines somewhere.