Clogged fountain

If new it maybe a flaw in design. If it was working you may have to take apart. And clean. HINT IF you have to take apart TAKE PICTURES of every step so you can reasemble it just look at pictures in reverse order

https://www.serenityhealth.com/tips-and-advice/fountain-cleaning.html

https://www.doityourself.com/stry/fixing-a-clogged-fountain

I like to use the longer crafting pipe cleaners. They bend very easy to make the tightest turns.

Can you soak it in vinegar somehow? It works to unclog my shower head - so it could help here.

Ok clearer pic on problem. Now get syringe (like they give you shot no needle on end)drug store or pet vet supples.put little silicone on end let dry make sure you still have hole in end..This is so you do not sctatch flower.fill with water put to flower try to plunge water to see if it will flume object out in reverse through little end.. If fails if you can take motor out. Have someone with an air gun blow air into flower to move blockage..IF YOU LEAVE MOTOR IN YOU MIGHT MESS IT UP then fountain will not work at all.. If fails. try to get person you got it from ... Sorry i can not think any more ideas..just what i would do

I would use some CLR (Calcium, Lime, Rust) cleaner. Most likely it's a buildup due to hard water.

I think phone ate my reply to you. Ok syringe no needle on end,,pet supply or drug store will have them silicone end so you do not scratch flower.let dry.fill with water. Put to flower plunge water see if that will clear passage,,Maybe air from. Air gun if water does not work. After you take motor out..leaving motor in might ruin it. If not try to get person whom you bought it from to fix ptoblem

Can you put some vinegar in a spray bottle and just spray the end where it should come out?