Had a new roof put on an exstentsion in 2016 ,

Had the builder back approx 10 ten as its leaks really badly , its so stressful what can i do to get it sorted properly ?

  9 answers
  • Hire an attorney to write a letter to the contractor. No one ever wants to go that route, but sometimes it is necessary. Be extremely specific about dates, times, visits and attempted repair that obviously is not correct. File complaints through your local authorities and Better Business Bureau. If you use social media, hop on and give honest review so other people know this company is not the best.

    Did you check his/her license before hiring?

  • 27524803 27524803 on Jan 04, 2018
    HomeAdvisor.com or AngiesList.com will have a verified contractor that can help you fix what the other guy screwed up...
    Try filing a complaint with the Better Business Bureau or through the Contractors Licensing Department of your city's Building Department

  • William William on Jan 04, 2018
    You can also call/email a local TV station about your problem. Many have a consumer investigative department. Builders, contractors, companies, do not want bad press.

  • Jan218632 Jan218632 on Jan 04, 2018
    Are you saying you’ve had then return ten times to fix it properly and it still leaks?

    • Elizabeth Christian Elizabeth Christian on Jan 04, 2018
      Yes , Iknow its differcult but he always come when I am at work the last attempt to put it right (dec 19th 2017 ) has made the leaks 10 times worse , hes now agreed to come in a week time . I have taken lots of phots of the leaks . He is also stateing that his work is gauratee for 10 years ..

  • Johnavallance82 Johnavallance82 on Jan 04, 2018
    Get him back again and ask him to re-do the entire roof, otherwise you will sue him

  • Jan218632 Jan218632 on Jan 04, 2018
    That was my next question. Was it guaranteed? I do think that usually you aren’t supposed to do anything yourself because it might negate the warranty but I don’t know that for sure. It’s fristrating for you I know. Have you already paid for the work in total?

  • Elizabeth Christian Elizabeth Christian on Jan 04, 2018
    Yes paid when job was finished a year ago but then it was mid summer and dry , the problems started when we have had heavy rain .

  • Johnavallance82 Johnavallance82 on Jan 04, 2018
    If it doesn't then get your lawyer to say if you have to get it done by someone else he will be getting the bill. + all costs. Otherwise look into Insurance cover. Does the Builder have it or do you?

  • Johnavallance82 Johnavallance82 on Jan 05, 2018
    Hope it gets fixed real soon...............