Sliding glass door rollers assembly- help!

Sandi Wimple
by Sandi Wimple
My sliding glass door fell off the frame today and we have been trying to fix it all day. Dealing with so many issues such as frozen, rusted screws, stripped, frozen, rusted screws and broken, frozen rusted screws. We finally removed the assembly to find that no one in town has this particular assembly. I man attaching a photo in hopes maybe you may have them. If so, I will need to purchase 2 of them and I can call to arrange that. If you don't have them, I will need to do a temporary fix until I can get someone to come out because as of now, the door is laying on my deck. As you can see from the second photo of the wheel, the end of the screw is just sitting loose in the frame. The screw is too short for a nut but it needs to be secure. When the assembly was removed, the whole thing just fell apart. I looked all through the rails, but whatever the psrt was that held that screw in place is long gone. Can you tell me what it could possibly have been? Also, is there a possibility that another style can be used? if so, what would I need to look for?
i appreciate any help can give me.
thank you,
q sliding glass door rollers assembly
q sliding glass door rollers assembly
  10 answers
  • Cacimbo Smith Cacimbo Smith on Jun 18, 2017
    I went on the manufactures website to order the part when this happened to mine. You should be able to put the door in place - locked and just not use till the part arrives.

  • Ste10698209 Ste10698209 on Jun 18, 2017
    I was lucky. Lowes had one that worked with mine.

  • Pallet Man Pallet Man on Jun 18, 2017
    Before you spend a lot of money trying to fix this, have you considered upgrading the slider to a new vinyl sliding door system ? Your door looks like it is 30 years old or older. The new vinyl doors are quite an improvement. is a good source for parts.

    • Kay Thacker Kay Thacker on Jun 18, 2017
      We had the same problem and bought these EZsliders and they worked great.

  • Alradborn Alradborn on Jun 18, 2017
    If you don't have any luck there. A rock was thrown through my slider years back. We called a window repair company, they may have parts.

  • Rachael Whitfield Rachael Whitfield on Jun 18, 2017
    You can also try salvage yards as they have loads of older parts for things & the guys that work there are usaully have heaps of knowledge on older things & so many different things so I would Google Salvage Yards around you

  • Blaine window hardware has every part ever made. Call for free catalog. 1-800-678-1919. Fax 888-678-1919. 17319 Blaine Drive, Hagerstown, Maryland 21740.

  • Stephanie Mitchell Stephanie Mitchell on Jun 19, 2017
    I had the same problem with my door, fortunately a small hardware store in town had them. I had gone every where to find them, but like you no one had them. So 2 hours later and 30 miles i could have gone 15 min. away and got the part I needed.

    • Ann Ann on Jun 19, 2017
      As a former manager of a small town hardware store, I'm glad to see this solution! Your local hardware store will have access to manufacturers, suppliers and contractors the big box stores may not take time to offer. And usually in a small town, they'll "know a guy."

  • Stephanie Mitchell Stephanie Mitchell on Jun 19, 2017
    Great place to get the things that no box store will carry because the turn over is not profitable. At this one you can get horse shoes to shoes for people. Truly a gem of what use to be, "Friendly, personal attention" and you don't have to know the name of what you want.

  • Dpatterson Dpatterson on Jun 24, 2017
    I moved to Florida a few years ago, sliding doors everywhere, lol. The house I bought was older for my area (28 yrs) and the doors really hard to slide. I found a company that only fixes sliding doors! I have 32 feet of sliders, 16 ft (four 4-ft doors) off living room, 8 foot doors off 2 bedrooms. For $600 they came, removed the individual glass doors, re-worked all the hardware, rollers, rails, handles & locks, then re-hung them. They now just about slide with a touch of the finger. You might consider researching if there is any company like this in your area. It would have probably cost me at least 10 times more what I paid to have had to replace them. Good Luck!