What do we do about a new tile shower cracking apart?
The grout is cracked the whole way in one corner, all along the bottom, and part of the way of the other corner. The contractor refused to even look at it until finally in December he said he would after the holidays. After the holidays he said he closed his business at the end of the year. This is the same contractor who did the horrible job with the windows in a new room he built for us. He said the cracking drywall is our fault because we didn't let him frame around the windows, we wanted the windows to look the same as all of the other windows in the house. The contractor installed the shower door himself and caulked OVER grout, mortar, construction dust. There are globs and smears everywhere. Water leaks under the door now. Please tell me the fix isn't as bad as I think it might be. Thanks for your help!