Cracking sealant above kitchen cupboard
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I would say definitely call the builder. What he did was not right and he should fix it.
I agree, the builder should have put up some kind of molding or something to fill in the gap. The sealant he used may have shrunk or dried. Hopefully it isn't because the cupboards are sagging down a little. If he won't do anything, I would use a silicone that may not crack like what they used. Keep the pictures and do a review on them with the pictures and what happened and that they would not fix it.
Is this at the top of the cabinets to meet the ceiling? That is too big a crack to be filled. This should have had a piece of finish moulding put up. No matter what you use, it will crack again. Have finish moulding put up.
Use strips of a simple crown molding to the tops of the cabinets.
I would put up a molding of some sort to hid the gap.
That is not right. He should have used molding and not caulk. There should be a warranty. Call him back and he should repair it. He tried to get off cheap and save money.
This is a perfect example of using a cheap and most likely unlicensed contractor who cut corners. This is why building codes are in place to begin with, to protect the consumer. Call the contractor back and have him do it the right way by adding matching molding. At no cost to you either . . . Check first to see that the cabinets are hung properly and not pulling away from the wall.
OK! Since the gap is only the end cabinets. Any chance that the end cabinets dropped just enough to tear the caulk. Use a level to check level and plumb. Check to see if the bottom of the cabinets align and doors are in a straight line. Since the cabinets meet flush with the ceiling he should have installed a trim molding on the face of the cabinets flush to the ceiling not caulk the gap. Not all walls and ceilings are perfect. Molding hides any imperfections and unevenness, gives a finished look.