High efficiency washing machine fails to rinse properly
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Pam Mariner Good on Jun 05, 2015I've had an HE washer for several years and it works well for us. Your problem may be the detergent. I have used Purex always. At the time we bought the washer, it was one of the few detergents that had "HE" on the label, so we bought it. I use the lowest amount of detergent (filling to the very lowest line on the cap). I never run extra rinse cycles. The only problem I have had is when I have put too many clothes in the washer, and then a lint type of residue has been on the clothes.Helpful Reply
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Leah Rieve Heeger on Jun 05, 2015I had the same problem and it was too much detergent also.Helpful Reply
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Tonia on Jun 05, 2015I have two sets of HE one top load for the kids(7years)and one front load in our master(1year) and have never run into this problem. I would suggest changing your soap brand 1st to see if it makes a difference. If that doesn't work call and talk to the company you bought it from there may be something faulty with your machine.Helpful Reply
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Pg on Jun 05, 2015I have used so many detergents, including Purex. I don't even fill to the lowest line on the cap, so I think the issue is trying to wash too many clothes at the same time. I have a very high capacity washer, and used to fill my old one, before He came into being, very full and had no issues. Oh well; I will just have to make the adjustment. Thank you both.Helpful Reply
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Pg on Jun 05, 2015Tonia, I tried both calling and emailing GE, but got no response at all. That was disappointing, because I have used their appliances since I began keeping a house a very long time ago. Until now, I was very happy with them, but since this new house and new GE profile appliances in my kitchen, plus the new washer and dryer, I see that the quality and efficiency of the refrigerator and dishwasher are poor. In the future, I plan to use another company. Thank you for your response.Helpful Reply
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