First... did you call the 'tech service" number in your owner's manual? We had a problem with ours and the service agent walked me thru how to reset the ice maker... over the phone.... no expensive service call.
I have this rust spot on the door underneath the water and ice dispenser on the refrigerator. It has since been sanded and cleaned and this spot is about 1" X 3"'. Ho...
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I think you'll find this article quite helpful! https://www.partselect.com/Repair/Refrigerator/Not-Making-Ice/
First... did you call the 'tech service" number in your owner's manual? We had a problem with ours and the service agent walked me thru how to reset the ice maker... over the phone.... no expensive service call.