Urine smell after carpet replacement



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I already have new hardwood floors but I was concerned about the dog's room where the little rescue pee's and poops (no manners). Anyway, after the installers pull up the carpet shouldn't' they treat the concrete with a neutralizer? They are telling me that I have to pull the carpet up and treat if that is what I want to do. I'm concerned about the pourous concrete smell coming through the new hardwood floors and attracting the continual peeing.
We moved into a house after hoarders moved out. The owners remodeled and put new carpet in but didn't replace the subfloor. They had a bunch of cats and kittens and dogs that peed and pooped EVERYWHERE, even in the fireplace, bathtub and shelves in the closet. We moved into a beautiful remodeled home in cold November. We started noticing a terrible odor this past week or so, like old mouse pee or something. Our Temps in Kansas have been reaching high 60's and then dropping. Of course we bought a steam cleaner and it worked for a bit but the smell is back. I guess I should call the landlord? Any suggestions?