How to test handheld electric recliner remote?


My Catnapper Soother Is stuck in the recline positions. The transformer light is on and the remote buttons works for the massage, heat and recline. How can I get it back to the upright position manually and how can I test the pins on the remote to see if it is actually the remoter up button. I have searched all over the internet for a replacement remote MLSK55-A1 in the USA to no avail. Jackson furniture said to contact seller and sell wants top dollar to come out and trouble shoot and then another charge to come back with the part. It's my mom's chair and money is an issue. I would like to try to fix this for her.

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