Can you help me troubleshoot a Daich countertop kit?

Anyone on here have experience using the Daich countertop kit? Everything went great except the instructions say to wait 4 hrs after you apply the 1st coat of the last step of the process, epoxy finish. WE did and went to apply the 2nd coat after the 1st coat and the epoxy had hardened in the can. Now we can't apply the 2nd coat. Anyone have the same experience or know what we did wrong? The can was sealed tightly in between applications..

  3 answers
  • Beth Beth on Aug 06, 2019

    I'd try contacting the company on social media. They might send you extra supplies, since it sounds like you followed the instructions carefully and it didn't work, for whatever reason.

    • See 2 previous
    • Kathy Arteaga Kathy Arteaga on Aug 06, 2019

      Great idea! Thanks!

  • Cynthia H Cynthia H on Aug 06, 2019

    They should have customer service to help you. Look for a toll free number on the box.

    • Kathy Arteaga Kathy Arteaga on Aug 06, 2019

      I have contacted them and they just send me back instructions I already have. I will have to check and talk to someone else. Thanks!

  • Deb K Deb K on Aug 06, 2019

    I like Beth's idea, as if you were to only mix half for the first coat, it should have stated in BOLD letters in the instruction, but see if you can get another container to finish it off from them through facebook or twitter, etc.

    Here is a video on applying Daich