Sinking couch cushion!


My couch has 3 cushions. They do not flip. The 2 ends are sinking in the back where the cushion meets the back cushion. It feels like you are slanting down and back when you sit on them. Not comfortable to sit for an extended time. I spoke to the company- Natuzzi and they do not warranty cushions after year 1. Any ideas of how to add support?

  14 answers
  • Redcatcec Redcatcec on Jan 26, 2022

    What we did was put 3/4" plywood under the cushions. Had to wrap the rough edges of the plywood with duct tape and then covered the couch with a couch cover.

  • Here's a link that helps to determine of it's the cushions or the frame under them. It also offers solutions like plywood or actual supports you can buy.

  • Janice Janice on Jan 26, 2022

    Hi Karen, if your cushion has a zipper you might check to see if the foam has compressed much more in the area closest to the back of the sofa. If so, you could possibly get a more dense foam cut to size to replace the failing foam. An uholstery shop might have a better grade of foam to replace if that is the issue rather than the frame of the sofa. Good luck to you....a leather sofa is quite an investment and I'm sorry you are having to deal with this problem. Evidently Natuzzi knows this is a possible problem and has taken care of themselves in their warranty. Sad!

  • It's my guess that it's the foam and not the frame. My mom had a Natuzzi sofa and there were zippers hidden in the back of the cushions. They were pretty hidden, but if you have them and can access them, you can get new foam cut and place it in there. It's not easy to stuff them but you can use a vacuum and a "spacebag" to make them small and get them inside. Otherwise, I recommend the plywood board underneath, but really, restuffing is best.

    • Karen Karen on Jan 26, 2022

      Thanks. I will look for the zippers and evaluate,

  • Kathy Gunter Law Kathy Gunter Law on Jan 26, 2022

    Most likely the supports beneath the cushions are worn out. You can add a piece of plywood beneath them or purchase a slatted product made for this purpose. I've seen the slats, they are plastic and interlock. When my daughter's couch began to do similar as you described, my SIL did the plywood trick and it's been great for 5 years now.

  • Mogie Mogie on Jan 26, 2022

    1. Broken Frame

    A common cause of sagging or sinking cushions is a broken couch frame, especially if your couch is made of wood. The wood making up the frame that supports your couch and its cushions can fail under heavy weights acting on it for an extended period of time.

    The solution is to repair the frame if it is broken by cutting up some plywood or a piece of cardboard and fixing it in the damaged area.

    2. Improper weight distribution

    Another probable cause of sinking or sagging cushions is your own preferred seating position. If you like to sit on one side of the couch more than the other then the side being used more sags more quickly.

    The only solution here is to insert new pieces of foam into the cushions or use fiberfill instead.

    3. Dozing off on your sofa

    Admit it, we’ve all slept on the couch at some point in our lives. It’s just too comfy to resist! Also, it is a bad habit that tends to weaken the springs propping up the cushions over time due to repeated stress.

    The remedy here is to simply replace the worn-out springs with new ones rather than buying a whole new couch.

  • Maura White Maura White on Jan 26, 2022

    I use one of these for a similar problem. It's not perfect like the day I got it, but it sure does help!

    • Karen Karen on Jan 26, 2022

      Thanks. I don't think this will work because the cushions are attaached.

  • Pat Pat on Jan 26, 2022

    Oh, the dreaded Natuzzi. I had a blue leather loveseat and it caved in the middle of the two seat cushions after one year. It was so uncomfortable I gave it away and am going to replace it with a couch, but not a Natuzzi. I have heard so many people having trouble with that brand.

    • Karen Karen on Jan 26, 2022

      They always had a good reputation, but I guess the company is not making things with the same quality as they did years ago. Too bad!

  • Betsy Betsy on Jan 26, 2022

    Hi Karen: If you can flip the couch over, remove the dust cover and check to see if any of the springs are broken or have come loose. You may be able to readjust them.

    Here are a couple of sites that may help:

    Good luck

    • See 1 previous
    • Betsy Betsy on Jan 27, 2022

      If you have a dust cover on the bottom and it tears up, don't worry! You can get one of those black weed rertarding sheets from the Dollar Tree. They are in the garden supply area and should show up soon. They are fit pretty good :) I've used them a lot, they're basically the same as the expensive dust covers that you can buy at the store. You can do this, I have faith in you! :)

  • Annie Annie on Jan 27, 2022

    You may want to get new foam for the cushions

  • Flipturn Flipturn on Jan 29, 2022

    Janice mentioned that part of the problem could be that the foam has compressed too much. The issue here is related to foam density, which is not the same as firmness.

    If you do decide to purchase new foam for the cushions, be sure to get the right thickness and density to provide sufficient support for sitting on.

    • Karen Karen on Jan 29, 2022

      Thanks. You would think that a company like Natuzzi would have installed a good quality foam ,but no. I will look at your info. Thanks

  • Flipturn Flipturn on Jan 30, 2022

    You're welcome.

    Although many companies still advertise as being either European (as in this case with Natuzzi of Italy) or North American, most of the manufacturing now takes place overseas. Unfortuantely, quality has frequently become inconsistent, or lower than in the past.

  • Wow, a Natuzzi is doing that? Huh. You can slip some wood pieces in under them or Amazon has couch cushion supports too. Or, I’d complain up the command chain until someone finally helps.

    • Karen Karen on Feb 02, 2022

      Maybe from the back if it does unzip. Not sure yet