Asked on Apr 10, 2019

How can you fix a cordless cellular shade that won't go up anymore?

Gina Hanson
by Gina Hanson

We have put nice cell shades (pleated shades) in several rental units and after a year or two some of them won't go up and stay up anymore. They are cordless from Home Depot. The first set I actually got them to give me new ones. Just not sure what causes it or if I can have my handyman fix it. Would appreciate any guidance.

  4 answers
  • Mogie Mogie on Apr 10, 2019

    Gently pull down on the bottom rail as far as it will go.

    Hold the shade by the bottom rail out from the window at a 45-degree angle.

    Give the shade a few swift gentle tugs. Make sure that you don’t do this too hard or you may break the cord inside of your shade. This should reactivate the cordless spring motor.

    Test to see if it worked. You may have to repeat this several times to reset the mechanism.

    If reactivating the cordless spring motor doesn’t solve your problem then you should contact a professional to help you with the repair.

    This video should help:

  • Jewellmartin Jewellmartin on Apr 11, 2019

    Since the shades have been in rentals, you have no idea what your renters may have tried. Replace any batteries in remote controls for the shades, using the best batteries. Try Mogie’s suggestion and the video. And try to get Home Depot to send out a specialist for free. There should be several guaranties working here, but they may have expired. Just follow up on any leads you get to get your blinds working properly. Best wishes!

  • Kelli L. Milligan Kelli L. Milligan on Apr 13, 2019

    Yes, call home depot

  • Cynthia H Cynthia H on Apr 13, 2019

    If they are no longer under warranty I've found when my cordless shades won't go up, generally they need to be gently pulled down and pushed up again. They somehow get out of alignment

    My husband has also taken them down to do this, but I have never had to.