TIP: Dealing With Insurance Companies
Yesterday Les and I had to help his sister Laurie when her pipes froze and busted causing damage to the underside of her mobile home. Les got the pipe fixed but when Laurie called her insurance company to report it she got the big run around. That really got her even more stressed out so Les toke the phone and talked the the insurance guy and told him he want Service Master to come out and mitigated the floors the insurance guy knew Les knew what he was talking about and called Service Master. Service Master called Laurie and Laurie put Les on the phone and arrange to have them come out the next morning to blow heat and air under the trailer to dry out her floors before mold set in. Also Service Master said they could repair the damage as well and if the pipe wasn't fixed they would fix that as well. Just remember if the insurance people tell you to find your own contractor DON'T listen they are just being lazy they have to send someone out to MITIGATE and use that word if the person don't know what your talking about demand to talk to a supervisor!!!!!