Pella sliding glass door blind repair

by Stacey

How can I fix my 18 year old Pella sliding glass door. The mechanism to open and close the built in blinds broke. How can I fix this? This piece broke

How can I replace this piece

  16 answers
  • I would contact Pella for their advice. They may have replacement parts available.

  • Redcatcec Redcatcec on Jul 25, 2021

    Yes, contact a Pella dealer and show them the picture of the broken part. Take with you any information you have about the blinds-such as style, any numbers on the unit.

  • Cheryl A Cheryl A on Jul 25, 2021

    contact pella online or call them (877) 786-8832 and ask them about parts

  • Dee Dee on Jul 25, 2021

    Pella has a lifetime warranty. Call Pella Customer Support ... If you can't find the part you need, call our Pella Customer Support at 1-877-473-5527 for assistance. Monday - Friday: 7 a.m. – 7 pm

  • Lindsay Aratari Lindsay Aratari on Jul 25, 2021

    Call Pella for the warranty

  • William William on Jul 25, 2021

    I agree. Call Pella. Parts are made for the manufacturer.

  • This is a very common problem. The warranty should cover it, if not you could order the part to replace it.

  • Janice Janice on Jul 25, 2021

    Contact the manufacturer. Pella has a good reputation for customer service. They'll likely assist you.

  • Kmdreamer Kmdreamer on Jul 28, 2021

    Is that to control them. You could unscrew that off and look for another call paella and ask to buy the part

  • Annie Annie on Jul 29, 2021

    You could try 2 part epoxy glue. If that fails perhaps go liik at other screen closures and adapt a new latch

  • Rather than messing with it yourself, I'd call Pella or a retailer that deals in Pella.

  • Don Gulcher Don Gulcher on Apr 12, 2022

    I have the same problem. I called Pella and they wanted to sell me a new patio door. Then they want to sell me a $1000 replacement DGP for just that door. My DGP is fine, it's that little square box and they won't tell you who manufactured it for them, and the service guys that came to the house cost me $250 just to tell me that I should replace the door. It's a big scam, and their warranty doesn't mean anything because they don't keep the parts they want you to purchase new doors, they are in the door and window business not the pella parts. This was obviously a poorly designed plastic part and so they stopped using it. But someone made that for Pella and they should be willing to share that with their loyal customers rather than make us purchase a new DGP or Door. I am so disappointed. I can go to Lowe's or home depot and buy a new Patio door for $600 of course it won't look as nice as the pella door, but really $1000??? Just sell me the part I need. Or send me the solidworks design so I can create one on my 3D printer. Joke- and greedy. If you find where we can buy that little champagne colored box on the DGP I would purchase 10 of them just to have them, I have 4 panels with that device.

  • Raymond Raymond on Apr 18, 2022

    I need the name/location of a Pella blinds repair shop to restring a french door blind. The cord broke again. Last time this happened I sent the blind to a shop back east, but I no longer have their name or number.

  • Mogie Mogie on Feb 04, 2023

    Call pella they stand behind their products and should be able to guide you thru this.

  • Lisa Lisa on Feb 21, 2024

    I called pella for a 13 year old sliding door that I want to get a different color set of blinds. They quoted me 1500 dollars per door. For a little cellular shade! Guess I’ll never be purchasing anything from Pella again. I can go to Home Depot and get a new door for that.

  • Johnavallance82 Johnavallance82 on Feb 21, 2024

    Contact Pella and ask them for advice!