How do I fix my chandelier that has separated?

Amanda Nickell
by Amanda Nickell

My one year old was spinning it around and when I came out to stop him it had become separated with a gold tube now showing and the whole chandelier hanging crooked. It was here when we bought the house and we don’t have a manual. Please help us!!!

  15 answers
  • See if you can find a manufacturer's name, then just Google for their customer service number.


    Does the metal tube slide into the fixture itself? It looks like it does and the cap is in your hand. You might need to to loosen the fixture where it is attached to the ceiling in order to get it to hang straight again.


    If it were in my home, I would take it completely down, inspect to make sure it was safe and/ or repair, then reinstall. If you decide to go this route, have someone take photos or help mark the wires so you reinstall properly.



  • Cynthia H Cynthia H on Nov 16, 2020

    Hi! The ones I've seen screw into place. I think he just unscrewed it. Good luck!

  • Amanda Nickell Amanda Nickell on Nov 16, 2020

    No worries! We took the whole thing down and apart- and fixed it:)

    • 17335038 17335038 on Nov 17, 2020

      Good to hear!

      I was going to leave a comment to not waste your time trying to phone 'customer service' even if you can find a name on the fixture. Generally with items of this size and value, this option no longer exists.

      Even if you were to talk to a 'real' person, they are most likely not going to know how to repair the fixture or be authorized to give advice in this regard.

  • Vimarhonor Vimarhonor on Nov 16, 2020

    Hello. I believe some are screwed together. You might try looking into that.

  • FrugalFamilyTimes.com FrugalFamilyTimes.com on Nov 17, 2020

    Is there a nut at the bottom that holds it Together? That may be missing.

  • Johnavallance82 Johnavallance82 on Nov 17, 2020

    Hello there,

    It all needs re screwing back tight, and wiring checked in case has come loose. Best wishes.

  • Chloe Crabtree Chloe Crabtree on Nov 17, 2020

    It should be able to be pushed back down and screwed back together.

  • Ken Erickson Ken Erickson on Nov 17, 2020

    It has unscrewed at one end and just needs to be re-screwed.

  • Janice Janice on Nov 17, 2020

    Glad you realized it was just unscrewed. Lucky you caught it when you did!

  • Cheryl A Cheryl A on Nov 17, 2020

    screw it into the lamp part and be sure it is tight on the chain and tube part and it should be fine

  • Michelle Leslie Michelle Leslie on Nov 19, 2020

    Hi Amanda, Love the fact that your little one is so curious and it's a quick fix. All you need to do is screw gold tube back in and the chandelier will be as good as new.

  • Morgan McBride Morgan McBride on Nov 19, 2020

    Looks like it should screw back in!

  • Homeroad Homeroad on Nov 20, 2020

    It may just screw back together. Did you try turning that bar back into the chandelier?

  • They generally screw back together.

  • Agnes Chrzanowska Agnes Chrzanowska on Nov 30, 2020

    Either you can screw it back together or you can get a new one