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RESTORE DECK NIGHTMARE
![Buyer Becareful](https://cdn-fastly.hometalk.com/resources/imgs-responsive/avatar-letters/avatar-B-59A1F4.png?size=91x91)
by
Buyer Becareful
(IC: homeowner)
$12000
17 Days
Advanced
When in the planning phase of a very large multi deckproject my client and I contact Rust-O-Leumsupport staff in regards to their product Restore. We explained to them that we were going toput their product over another product on one deck and we needed to seal theirproduct on all the decks. The Restoredid not adhere to the other product we were covering and bubbled up even whenwe told them specifically what the other product was. We had to completely re-deck this deck. The Restore support staff also told us touse a water based sealer to seal their product so we started sealing one ofdecks and the sealer had a reaction with the Restore and changed colors. Now we have one deck with very strangelooking colors and 2 decks with no sealer and wood exposed to the elements. Wehave had no further help from the Rust-O-LeumRestore support staff on how to correct the problems. The product is verydifficult to apply and leaves a lot of roller maker regardless of how you applyit. Restore is not a good product togo over other products even when it says it’s ok on the side of theirproduct. Restore is not a good product if you are trying to seal and protectyour wood. The Restore support staffis a complete joke and even after they completely miss guided us on how to usetheir product they will not help us on how to figure out what to do from here. They have just left us hanging with an offerto refund the money for the Restore.One other thing I would like to add is initially they us the bubbling was fromrain 2 weeks after we applied their product because their product takes 30 daysto completely cure before you can get it wet. I just have to ask why they wouldeven sale their product in the Pacific North West… Horrible product!
See youtube video at http://youtu.be/JO_Tth8bUi8
100% 100%
See youtube video at http://youtu.be/JO_Tth8bUi8
100% 100%
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Published October 30th, 2013 7:19 PM
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Terri Huff on Apr 27, 2015
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Kathy on May 06, 2015
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